+441135221433 info@trotort.com

Terms and Conditions

Last Updated: 14 May 2025

These Terms and Conditions (hereinafter referred to as the “T&C”) govern the use of the website operated by Trotort Limited, available at https://trotort.com, and the provision of digital development and marketing services by the Company.

These T&C form a legally binding agreement between You (the “Client”) and Trotort Limited (the “Company”, “We”, “Us”, or “Our”). By accessing the Website and/or using any of the Services, You agree to be bound by these T&C.

These T&C also incorporate the following addenda, which shall form an integral part of this agreement:

  • Addendum 1 – Data Processing Agreement
  • Addendum 2 – Service Agreement

In the event of any inconsistency between the provisions of these T&C and any of the above addenda, the terms of the relevant addendum shall prevail to the extent of the inconsistency.

1. Subject Matter and Terminology

1.1. These T&C govern the use of the website operated by Trotort Limited, accessible at https://trotort.com (the “Website”), as well as the provision of digital development and marketing services by Trotort Limited (the “Services”).

1.2. Trotort Limited is a company duly incorporated and existing under the laws of the Republic of Seychelles, with its registered address at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles (the “Company”, “We”, “Us”, or “Our”).

1.3. For the purposes of thes, the following definitions shall apply:

  • “Client”, “You”, or “Your” refers to any individual or entity accessing or using the Website and/or engaging with the Company’s Services.
  • “Party” or “Parties” refers to both the Client and the Company, or either of them individually, depending on the context.

1.4. The terms outlined herein apply to any offer, acceptance, and consideration of payment necessary for the performance of the Services, whether provided through formal meetings, electronic communications, or other methods, for the sole purpose of fulfilling the Client’s requirements in accordance with these T&C and the applicable laws of the Republic of Seychelles. Any use of the aforementioned terminology, or other terms in the singular, plural, with capitalisation, and/or gender-specific pronouns (he/she/they), shall be interpreted as interchangeable and as referring to the same.

1.5. By accessing or using the Website, You acknowledge and agree to be bound by these T&C in full. If You do not agree with any part of these T&C, You must refrain from using the Website and the Services.

1.6. You are also advised to carefully review Our Privacy Policy and Cookie Policy, which form an integral part of these T&C, to understand how We collect, use, and protect Your personal data, and to be informed of Your rights and Our obligations in connection with this data processing.

2. Cookies

2.1. The Website uses cookies and similar tracking technologies. By accessing and using the Website, You consent to Our use of cookies in accordance with Our Cookie Policy. If You do not agree to the use of cookies, You must configure Your browser settings accordingly or refrain from using the Website.

2.2. Cookies are standard practice across modern interactive websites. They are used to enhance user experience by enabling the retrieval of user-specific information for each visit. Certain sections of the Website may rely on cookies to function properly and provide ease of navigation and usability.

2.3. In addition to Our own cookies, certain third-party service providers, including but not limited to affiliates and advertising partners, may also place cookies on Your device for purposes such as analytics, advertising, or personalization. Use of such third-party cookies is subject to their respective privacy and cookie policies.

3. Intellectual Property and License

3.1. Unless expressly stated otherwise, all content and materials available on the Website, including but not limited to text, graphics, logos, images, audio, video, software, and design elements (collectively, the “Content”), are the exclusive property of Trotort Limited and/or its licensors and are protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights.

3.2. Subject to Your compliance with these T&C, You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and to view and/or print pages from the Website for Your personal, non-commercial use only.

3.3. Without the prior written consent of the Company, You shall not:
a. Republish, reproduce, or publicly display any Content from the Website (including republication on another website or platform);
b. Sell, rent, lease, or sub-license any Content;
c. Reproduce, duplicate, copy, or otherwise exploit any Content for commercial purposes.

3.4. Redistribution of any Content originating from the Company is prohibited unless the Content is expressly and clearly designated by Us as intended for redistribution.

4. User Comments

4.1. Certain areas of the Website may permit users to post, submit, publish, display, or exchange opinions, information, materials, or other content (“Comments”). The Company does not undertake any obligation to screen, edit, monitor, or review Comments prior to their publication on the Website. Comments do not reflect the views, opinions, or positions of the Company, its affiliates, agents, or employees. To the fullest extent permitted by applicable law, the Company disclaims all responsibility and liability for any loss, damage, cost, or expense incurred as a result of any Comment posted, displayed, or otherwise made available on the Website.

4.2. The Company reserves the right, but not the obligation, to monitor all Comments and to remove, edit, or restrict access to any Comments that it deems, in its sole and absolute discretion, to be inappropriate, offensive, unlawful, or otherwise in violation of these T&C.

4.3. By posting Comments on the Website, You represent and warrant that:
a. You have the legal right and authority to post such Comments and possess all necessary licenses, rights, and consents to do so;
b. The Comments do not infringe any intellectual property rights of any third party, including but not limited to copyright, patent, trademark, trade secret, or moral rights;
c. The Comments do not contain any defamatory, libelous, offensive, obscene, abusive, indecent, or otherwise unlawful material, nor do they invade any individual’s privacy;
d. The Comments are not used to solicit business, promote commercial activities, or engage in any form of unauthorized advertising or unlawful conduct.

4.4. By submitting Comments, You grant the Company a perpetual, worldwide, non-exclusive, royalty-free, fully sublicensable and transferable license to use, reproduce, distribute, adapt, modify, publish, translate, create derivative works from, display, and perform such Comments in any media now known or hereafter developed. You also authorize the Company to grant the same rights to others.

5. Hyperlinking to the Website

5.1. The following types of organizations may link to the Website without prior written approval from the Company:

  1. Government agencies;
    b. Search engines;
    c. News organizations;
    d. Online directory distributors, provided they list the Company in the directory and link to the Website in the same manner as they hyperlink to the websites of other listed businesses; and
    e. Systemwide accredited businesses, with the exception of soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which are not permitted to hyperlink to the Website.

5.2. Such organizations may link to Our homepage, publications, or other Website content, provided that the link:

  1. Is not misleading in any way;
    b. Does not falsely imply sponsorship, endorsement, or approval by the Company of the linking party, its website, or its products or services; and
    c. Is contextually appropriate and fits within the content and layout of the linking party’s website.

5.3. We may, at Our sole discretion, consider and approve hyperlink requests from the following categories of organizations:

  1. Well-known consumer and/or business information sources;
    b. Community-based websites and forums;
    c. Charitable organizations and charity networks, including fundraising platforms;
    d. Online directory distributors;
    e. Internet portals;
    f. Professional service providers such as accounting, legal, and consulting firms serving business clients; and
    g. Educational institutions and trade associations.

5.4. We will approve link requests from the above organizations if We determine that:

  1. The link does not reflect unfavorably on the Company or its accredited partners (for example, we do not permit links from organizations that promote deceptive or controversial business models, such as “work-from-home” schemes);
    b. The organization has no negative record or history with the Company;
    c. The visibility and benefit derived from the hyperlink outweigh any potential risk to the Company’s reputation; and
    d. The link is in the context of general informational content or consistent with editorial material (e.g., newsletters or articles) that support the mission of the linking organization.

5.5. Approved organizations may link to the Website using any of the following methods:

  1. By using the Company’s official corporate name;
    b. By using the URL (uniform resource locator) of the Website being linked to; or
    c. By using an appropriate and accurate description of the Website or its content, provided such description fits contextually within the format and content of the linking party’s website.

5.6. If You represent an organization that is listed above and wish to link to the Website, You must notify Us in writing. Your request should include:

  • Your full name and the name of Your organization;
  • Contact details (email address and/or telephone number);
  • The URL of Your website;
  • A list of URLs from which You intend to link to the Website; and
  • A list of the specific pages on the Website You wish to link to.

Please allow 1–2 weeks for a formal response.

5.7. The use of the Company’s logo, trademarks, or other proprietary graphics for hyperlinking purposes is strictly prohibited unless a valid trademark license agreement has been executed with the Company.

5.8. Prohibited Framing

You may not frame, mirror, or otherwise replicate or enclose any part of the Website within another website or application, nor may You use any techniques that alter in any way the visual presentation or appearance of the Website without the prior express written consent of the Company.

5.9. Removal of Links

The Company reserves the right, at any time and in its sole discretion, to request the removal of any link to the Website. Upon receipt of such a request, You agree to promptly remove all links to the Website. The Company also reserves the right to withdraw linking permission without notice and to take any legal or technical action it deems necessary in response to unauthorized linking.

5.10. Consequences of Non-Compliance

Any breach of this Section 5 may result in the suspension or termination of linking rights and may subject the breaching party to legal liability. The Company further reserves all rights to pursue any and all remedies available under applicable law for unauthorized linking, framing, or misuse of its intellectual property.

6. Iframes

6.1. You are expressly prohibited from creating or embedding iframes, frames, or any other form of browser or border environment around any part of the Website without the prior written consent of the Company.

6.2. Without such consent, You shall not employ any technique or technology that alters, distorts, replicates, masks, or affects in any manner the visual presentation, layout, branding, or appearance of the Website or any of its content.

6.3. The Company reserves the right to revoke any previously granted iframe or framing permissions at any time and without prior notice, and to take appropriate legal or technical action to protect its intellectual property and user experience.

7. Reservation of Rights

7.1. The Company reserves the right, at any time and in its sole and absolute discretion, to request the removal of any or all hyperlinks to the Website. Upon receipt of such a request, You agree to promptly remove any and all such links without delay.

7.2. The Company further reserves the right to modify or amend these T&C, including but not limited to its hyperlinking policy, at any time and without prior notice. Continued use of or linking to the Website following any such amendments shall constitute Your acceptance of and agreement to be bound by the revised T&C.

7.3. It is Your responsibility to regularly review these T&C to ensure compliance with the current terms in force.

8. Content Liability

8.1. The Company assumes no responsibility or liability for any content appearing on the Website, including but not limited to third-party content, user-generated content, or linked content.

8.2. You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to any content you post, submit, or link to the Website, or your use of the Website.

8.3. You further agree that no link(s) may appear on any page of the Website or within any context that:

  1. Contains content or materials that may be construed as libelous, defamatory, obscene, offensive, or criminal;
    b. Infringes or violates the intellectual property rights of any third party, including copyrights, trademarks, patents, or any other proprietary rights; or
    c. Advocates the infringement or violation of third-party rights or applicable laws.

8.4. The Company reserves the right, but not the obligation, to monitor, edit, or remove any content that it deems, in its sole discretion, to be in violation of this Section or any applicable law.

9. Disclaimer

9.1. To the maximum extent permitted by applicable law, the Company excludes all representations, warranties, and conditions relating to the Website and the use thereof, including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for a particular purpose, and/or the use of reasonable care and skill.

9.2. Nothing in this disclaimer shall:

  1. Limit or exclude the Company’s or Your liability for death or personal injury resulting from negligence;
    b. Limit or exclude the Company’s or Your liability for fraud or fraudulent misrepresentation;
    c. Limit any of the Company’s or Your liabilities in any way that is not permitted under applicable law; or
    d. Exclude any of the Company’s or Your liabilities that may not be excluded under applicable law.

9.3. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
a. Are subject to the preceding paragraph; and
b. Govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

9.4. To the extent that the Website and the information and certain services provided on the Website are offered free of charge, the Company shall not be liable for any loss or damage of any kind arising out of or in connection with the use of the Website.

9.5. All information provided on the Website is published in good faith and for general informational purposes only. The Company makes no representations or warranties regarding the completeness, reliability, or accuracy of such information. Any actions you take based on the information you find on the Website are strictly at your own risk, and the Company shall not be held liable for any losses, damages, or liabilities incurred in connection with the use of the Website.

9.6. The Website may contain hyperlinks to external websites. While the Company strives to provide only quality links to useful and ethical websites, it has no control over the content or nature of these external sites. The inclusion of any link does not imply a recommendation or endorsement of the content found on those websites. The owners of these external sites may change their content without notice, and the Company may not have the opportunity to remove links that are no longer valid.

9.7. Upon leaving the Website, you may encounter different privacy policies and terms on other websites that are beyond the Company’s control. The Company encourages you to review the privacy policies and terms of such external sites before engaging in any business or uploading any personal information.

10. Confidential Information

10.1. The Parties agree to maintain the confidentiality of all confidential information disclosed under this T&C and to refrain from disclosing such information to any third party. Confidential information shall not be used for any purpose other than the performance of obligations set forth under these T&C.

10.2. “Confidential Information” refers to all oral or written information that constitutes a commercial secret of a Party, including but not limited to electronic media in original or copied form, data, plans, programs, estimates, documents, and materials that have been made known to the other Party, whether or not such information is specifically marked as confidential.

10.3. The Parties agree to use all reasonable efforts to prevent the unauthorized disclosure of confidential information and shall take all necessary measures to ensure that their employees, agents, contractors, and any other parties they engage comply with the confidentiality obligations set forth herein.

10.4. Confidential Information shall not include information that:

  1. Has been made publicly available through no fault or action of the Party receiving the information;
    b. Is received from a third party who is not under any obligation of confidentiality and does not breach any nondisclosure obligation in providing such information;
    c. Was known to the receiving Party prior to its receipt from the disclosing Party;
    d. Is developed independently by the receiving Party without reference to or reliance on the confidential information; or
    e. Is disclosed to third parties by the disclosing Party for the sole purpose of fulfilling the obligations under this T&C.

11. Force Majeure Circumstances

11.1. Neither Party shall be held liable for any failure to perform its obligations under this T&C if such failure is due to force majeure circumstances beyond its reasonable control, which arise after the acceptance of these T&C and which could not have been avoided or mitigated through reasonable efforts. Such force majeure events may include, but are not limited to, acts of war, decrees or actions by governmental bodies that materially worsen the conditions for performance of this T&C or render performance wholly or partially impossible, fire, flood, earthquake, other natural disasters, technical accidents with severe consequences, epidemics, or any other unforeseeable events that make performance impossible.

11.2. The Party experiencing force majeure circumstances shall promptly notify the other Party in writing of the occurrence of such circumstances and their termination or the cessation of their effects. Such notice shall be provided within [insert number] days of the onset of the force majeure event.

11.3. Within one (1) day of the emergence of such circumstances, the Parties shall agree in writing on the duration of the suspension of performance under this T&C due to the force majeure event. Should the force majeure event or its consequences persist beyond the agreed-upon suspension period, either Party shall have the right to terminate further performance of its obligations under these T&C. In such an event, neither Party shall be entitled to claim compensation for any losses, including but not limited to lost profits, arising from the inability to perform under this T&C.

12. Changes

12.1. While most changes to these T&C, prices, and order descriptions are likely to be minor, the Company reserves the right to amend, modify, or update the T&C, prices, and order descriptions at any time, in its sole discretion. The Company encourages users to regularly check the Website for any such changes.

12.2. Your continued use of the Website or services following any such changes shall constitute your acceptance of those changes. If you do not agree to the updated T&C, you must cease using the Website and the services provided.

13. Governing Law and Jurisdiction

13.1. This T&C, as well as the relationship between the Client and the Company, shall be governed by and construed in accordance with the laws of the Republic of Seychelles. The Client and the Company hereby agree to submit to the exclusive jurisdiction of the courts of the Republic of Seychelles for the resolution of any disputes arising out of or in connection with this T&C.

14. Contact Information

14.1. If you have any questions regarding these T&C, please contact us at:

  • Email: legal@trotort.com
  • Phone: +44 113 522 1433

 

Addendum 1: Data Processing Agreement

Last Updated: 14 May 2025

1. Definitions
• “Controller”: Entity determining purposes of processing.
• “GDPR”: General Data Protection Regulation.
• “Personal Data”: Identifiable individual’s data.
• “Processor”: Entity processing data for the Controller.
• “Subprocessor”: Entity hired by the Processor.
• “Services”: Defined in the Agreement.
• “Term”: Duration from DPA effective date until Service termination.
2. Purpose
Processor will process Customer Data on behalf of the Controller per the Agreement and DPA.
3. Scope
Processor processes data as per the Controller’s instructions for Service delivery.
4. Duration
Effective from Agreement start, ending with data deletion after Service termination.
5. Processor Obligations
• Process data as instructed.
• Ensure confidentiality and security.
• Notify Controller of legal concerns.
6. Controller Obligations
• Comply with data protection laws.
• Obtain necessary authorizations.
• Ensure Affiliate compliance.
7. Data Processing
Processor collects and uses data as per the DPA and laws.
8. Security Measures
Processor implements security measures, and Controller must do the same.
9. Notification
Processor notifies the Controller of data breaches within 72 hours.
10. Deletion/Return of Data
Processor deletes or returns data upon request, unless legally required to retain.
11. Subprocessors
Processor can use Subprocessors but remains responsible for them. Safeguards required for non-EEA Subprocessors.
12. Data Transfers
International transfers are allowed with safeguards (e.g., Standard Contractual Clauses).
13. Liability
Defined by the Agreement.
14. Cooperation
Processor assists the Controller with Data Subject requests and regulatory obligations.
15. Term and Termination
DPA ends with Agreement, and data is deleted or returned within 30 days.

Data Processing Purposes and Details

• Purpose: Digital development and marketing.
• Duration: As per Agreement.
• Data Categories: Identity and Contact Data.
• Legal Basis: Standard Contractual Clauses for non-EU processing.

Key Considerations:
• Align processing with marketing objectives.
• Update legal basis for data processing in non-EU regions.
• Communicate data rights to clients.

Standard Contractual Clauses

1. Definitions
• Personal Data: As per Directive 95/46/EC.
• Data Exporter: Controller.
• Data Importer: Processor.
• Sub-Processor: Third party receiving data from Data Importer.
2. Transfer Details
Specified in Annex 1.
3. Third-Party Beneficiary
Data subjects can enforce clauses as beneficiaries.
4. Obligations
• Exporter: Ensure compliance and security measures.
• Importer: Follow instructions, report compliance/security issues.
5. Liability
Both parties are liable for breaches. Importer is liable for non-compliance.
6. Cooperation with Authorities
Both parties cooperate with audits.
7. Jurisdiction
Disputes are handled in Data Exporter’s jurisdiction.
8. Sub-processing
Importer may subcontract with Exporter’s written consent.
9. Post-Termination
Data must be returned or destroyed after termination.

Key Considerations:
• Ensure security measures are in place.
• Regularly monitor compliance.
• Review contracts when laws change.

Addendum 2: Service Agreement

Last Updated: 14 May 2025

1. Subject

1.1. This Service Agreement (the “Agreement”) is entered into by and between the Client and Trotort Limited (“We,” “Us,” or the “Company”). Under this Agreement, the Client has engaged Us to provide digital development and marketing services (the “Services”) related to the creation or development of a website or web application (the “Application”). We agree to perform the Services as set out in this Agreement.
1.2. Based on this Agreement, the Client instructs Us, and We accept the obligation, to perform the Services. The Client agrees to accept and pay for the work performed under the terms of this Agreement.
1.3. The specific tasks, requirements, and timelines related to the Services shall be agreed upon by the Parties prior to the initiation of work and documented in the order description on the Website.

2. Our Responsibilities and Rights

2.1. We agree to fulfill the Services as described in the order description on the Website or as otherwise detailed in Our offer to the Client.
2.2. We shall obtain necessary access to and rights to use the Client’s server (the “Server”) and any other services directly related to the performance of the Services under this Agreement.
2.3. We have the right, on behalf of the Client, to register for and access third-party services related to the terms of this Agreement. Following registration, the Client will be granted access to these services, with the right to change any relevant access credentials.
2.4. We are not responsible for any server failures, unauthorized access or hacking incidents affecting the Application, or for any consequences or damages arising from such events. Additionally, We are not liable for the functionality of the Application after the development phase is completed and this Agreement has ended, including issues arising from the use of installed software, such as content management systems (CMS), customer relationship management (CRM) systems, templates, scripts, modules, plug-ins, or other software installed by Us.
2.5. We may provide the Client with generic documentation for the Application as a starting point. If the Client has concerns regarding the adequacy of these documents, the Client is advised to seek legal advice. By using these documents, the Client acknowledges that We are not responsible for any damages resulting from the use of these documents.
2.6. We shall include any copyright or other notices on the Application as requested by the Client.
2.7. We may transfer part or all of the work to third parties with whom We have agreements, and provide them with necessary access rights to the Server, Application, or other related services.
2.8. The timeline for completion of the Services shall be as stated in the order description, commencing from the date that We receive the payment from the Client. This timeline may be modified by mutual written agreement between the Parties.
2.9. We reserve the right to cancel any orders if the Client fails to make the required payment for the order.

3. The Client’s Responsibilities and Rights

3.1. The Client agrees to provide Us with clear instructions and details related to the Services, which shall be communicated via email or chat.
3.2. The Client shall provide Us with all necessary materials to perform the Services. The Client is solely responsible for ensuring that they hold the necessary rights to use such materials.
3.3. All materials must be provided in a timely manner, specifically on or before the date We receive payment from the Client.
3.4. The Client agrees to include a link to the Website and share screenshots and links to the Client’s Application on Our portfolio and social media platforms.
3.5. Upon completion of the work, the Client shall change the passwords for the Application, the Server, and any other credentials previously provided to Us.
3.6. The Client agrees to subscribe to Our mailing list to receive updates and relevant information from Us. The Client may unsubscribe from this list at any time via email.

4. Payments

4.1. The Client agrees to pay Us the amounts specified in the order description.
4.2. In the event of a dispute regarding whether the work has been completed or whether an invoice is properly payable, the disputed amount shall not be due until the dispute is resolved.
4.3. The maximum liability that We may owe to the Client in the event of a dispute shall not exceed the total amount that We have received from the Client for the Services under this Agreement.

5. Termination

5.1. Termination of this Agreement shall be deemed to occur upon written confirmation by the Client that the Services have been accepted. If the Client does not respond within ten (10) days, the Services shall be considered accepted.
5.2. Termination of the Agreement does not absolve the Parties from liability for any breaches that occurred during the term of the Agreement.
5.3. Either Party may terminate the Agreement by providing written notice to the other Party at least five (5) days before the desired termination date.
5.4. Upon termination of the Agreement, We are not obligated to refund the Client for any amounts paid for Services that have already been provided. Refunds will only be issued for Services that have not yet been delivered at the time of the termination request.

6. Miscellaneous

6.1. This Agreement constitutes the entire understanding between the Parties regarding the Services provided and supersedes all prior agreements, representations, and understandings.
6.2. No amendment or modification of this Agreement shall be valid unless made in writing and signed by authorized representatives of both Parties.
6.3. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Seychelles. Any disputes arising from or in connection with this Agreement shall be resolved through the exclusive jurisdiction of the courts in the Republic of Seychelles.